PMVA Training (Preventing and Managing Violence and Aggression)
Introduction
- Welcome to Ignite Training Solutions
- Overview of the importance of PMVA training in various sectors such as healthcare, education, and security
Prevention and management of violence and aggression
Violence and aggression in the workplace is a growing problem that reflects the general increase in violence in modern-day society. Inevitably this behaviour will spill over into the workplace. The severe personal and organisational costs associated with violence at work are compelling reasons for tackling these issues in the workplace. There are obvious costs associated with litigation against the employer and the often damaging resulting media publicity. Compensation costs, higher insurance premiums, time off work due to physical injury together with the recruitment and training costs of replacing employees put a strain on organisation and individual. conflict management training will teach you techniques of how to recognise, avoid and manage the situation safely.
The PMVA Training course covers conflict management, breakaway and control and restraint all delivered together in a Prevention and Management of Violence And Aggression (PMVA) Course. Training is often a mandatory requirement for healthcare staff that work in a violent/ aggressive setting or those that are frontline workers.
Learning Outcomes
- Understand some of the causes of conflict
- Understand how to use the assault cycle to dynamically assess the risk associated with the behaviour of another person
- Understand some of the impact factors likely to affect your personal safety
- Understand the use of communication skills in managing conflict
- Understand the use of non-verbal communication skills in managing conflict
- Understand the effect of fight and flight in dealing with conflict
- Understand some strategies for managing anti-social behaviour.
- Understand a model for dealing with high level aggression
- High risk conflict
- Escape from wrist grabs, body grabs, hair & clothing grabs
- Dealing with punches, head butts, kicks, & groin attacks
- Use of defensive body positioning & personal space
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Understanding Reasonable Force: Common Law, Understanding Reasonable
Force: Section 3 (1) of the Criminal Law Act 1967, Human Rights Act Article 2 - Intervention techniques
- Use of defensive body positioning & personal space.
Our Approach
Customised PMVA training programs designed to meet the specific needs and requirements of different industries
Experienced trainers with expertise in conflict resolution, de-escalation techniques, and physical intervention
Emphasis on practical, scenario-based learning to ensure participants can effectively prevent and manage violence and aggression situations
Training Programmes Offered
Understanding Violence and Aggression
Definition and types of violence and aggression. Recognizing early warning signs and triggers
De-escalation
Techniques
Strategies for defusing tense situations and reducing aggression. Verbal and non-verbal communication techniques
Physical Intervention
Skills
Training on safe and effective physical intervention techniques. Practice sessions to build confidence and proficiency
Risk Assessment and Management
Conducting risk assessments to identify potential hazards and risks. Developing risk management plans to minimize the likelihood of violence and aggression
Legal and Ethical
Considerations
Understanding relevant legislation and guidelines related to PMVA. Ethical principles and best practices for intervention
Introduction
PMVA training plays a critical role in various sectors by promoting the safety of staff and clients, preventing violence, equipping individuals with de-escalation skills, conducting risk assessments, addressing legal and ethical considerations, providing post-incident support, and enhancing confidence and competence in managing challenging situations. By investing in PMVA training, organizations can create safer and more supportive environments for all stakeholders.
Why PMVA Training Matters
The impact of violence and aggression on staff, clients, and the organization as a whole is far-reaching and multifaceted, encompassing physical, emotional, financial, and reputational dimensions. Addressing these impacts requires a comprehensive approach that prioritizes the safety and well-being of all stakeholders, fosters a culture of respect and accountability, and implements proactive measures to prevent and mitigate violence and aggression in the workplace.
Organizations have legal and ethical responsibilities to provide PMVA training to their staff to ensure compliance with health and safety legislation, workplace violence legislation, human rights legislation, regulatory standards, and ethical principles. By prioritizing the prevention and management of violence and aggression in the workplace, organizations can create a safer and more supportive environment for their employees and stakeholders.
What Our PMVA Training Covers
PMVA (Prevention and Management of Violence and Aggression) training covers a wide range of topics aimed at equipping individuals with the knowledge, skills, and strategies to prevent, de-escalate, and manage situations involving violence and aggression. The specific content of PMVA training may vary depending on the context, industry, and organizational needs, but typically includes the following key areas:
Understanding Violence and Aggression
Definitions and types of violence and aggression. Common causes and triggers of violent behaviour. Behavioural indicators and warning signs of aggression. Impact of violence and aggression on individuals and organizations.
Risk Assessment and Management
Techniques for assessing and identifying potential risks of violence and aggression in the workplace. Strategies for reducing and mitigating risks, including environmental modifications and situational awareness. Developing risk management plans and protocols tailored to specific roles and settings.
Communication Skills
Effective communication techniques for diffusing tension and de-escalating confrontational situations. Active listening skills to understand and respond to the underlying needs and concerns of individuals. Assertiveness training to set boundaries and assert control in challenging interactions.
De-escalation Techniques
Proactive de-escalation strategies to prevent situations from escalating into violence. Verbal and non-verbal de-escalation techniques for calming agitated individuals and resolving conflicts peacefully. Establishing rapport and building trust with individuals in distress or crisis.
Physical Intervention Techniques (if necessary)
Principles of safe and appropriate physical intervention as a last resort when other de-escalation efforts have failed. Techniques for restraining, controlling, and disengaging from violent or aggressive individuals. Legal and ethical considerations surrounding the use of physical force, including the concept of proportionality and duty of care.
Legal and Ethical Considerations
Understanding relevant legislation, regulations, and organizational policies related to violence prevention and management. Rights and responsibilities of staff and individuals in managing violent incidents. Ethical principles guiding the use of force and restraint in the context of care and support.
Post-Incident Support and Debriefing
Providing psychological first aid and emotional support to staff and individuals affected by violent incidents. Conducting post-incident debriefing sessions to review and learn from the incident, identify areas for improvement, and promote staff resilience and well-being. Accessing support services and resources for coping with the emotional and psychological impact of exposure to violence and aggression.
Overall, PMVA training aims to empower individuals with the knowledge, skills, and confidence to prevent, de-escalate, and manage situations involving violence and aggression in a safe, effective, and compassionate manner.
Benefits of Our PMVA Training
PMVA (Prevention and Management of Violence and Aggression) training offers numerous benefits for organizations, staff, and clients alike. Some of the key benefits include:
Greater Confidence and Competence
Through practical skills training and scenario-based exercises, PMVA training boosts staff confidence and competence in managing challenging situations, enabling them to respond calmly, decisively, and appropriately under pressure.
Legal and Ethical Compliance
By providing staff with knowledge of relevant legislation, regulations, and organizational policies governing violence prevention and management, PMVA training ensures compliance with legal and ethical standards, reducing the organization's liability and reputational risk.
Improved Client Safety and Well-being
By promoting a culture of safety and respect, PMVA training helps create a safer environment for clients, patients, residents, or service users, enhancing their sense of security and well-being while accessing services or receiving care.
Positive Organizational Culture
Investing in PMVA training demonstrates the organization's commitment to employee safety, well-being, and professional development, fostering a positive and supportive workplace culture characterized by mutual respect, teamwork, and collaboration.
Enhanced Reputation and Stakeholder Confidence
A commitment to staff and client safety, evidenced by PMVA training initiatives, enhances the organization's reputation as a responsible and trustworthy service provider, building confidence and trust among clients, stakeholders, and the community.
Reduced Incidents of Violence and Aggression
PMVA training empowers staff to identify early warning signs and triggers of aggression, implement preventive measures, and use de-escalation techniques to defuse potentially volatile situations before they escalate into violence, leading to fewer incidents overall.
Enhanced Communication and De-escalation Skills
PMVA training helps staff develop effective communication skills, including active listening, empathy, and assertiveness, which are essential for de-escalating conflicts, building rapport, and resolving disputes peacefully.
Improved Staff Morale and Retention
By prioritizing staff safety and providing opportunities for skill development and career advancement, PMVA training enhances staff morale, job satisfaction, and retention, reducing turnover rates and associated recruitment costs.
Cost Savings
Preventing incidents of violence and aggression through effective training can lead to significant cost savings for organizations by reducing expenses related to staff absenteeism, medical treatment, legal fees, insurance premiums, property damage, and compensation claims.
Enhanced Staff Safety
PMVA training equips staff with the knowledge, skills, and strategies to recognize, prevent, and manage violent and aggressive situations effectively, thereby reducing the risk of harm to themselves and others in the workplace.
Overall, PMVA training delivers a wide range of benefits that contribute to a safer, more respectful, and more effective working environment for staff and clients alike, while also protecting the organization’s interests and promoting its long-term success.
encouraging organizations to invest in PMVA training for a safer and more secure environment
Our Approach to PMVA Training
By choosing NNTC, your organisation would be adopting a holistic and proactive approach to PMVA training, organizations can empower their staff with the knowledge, skills, and confidence to prevent and effectively manage situations involving violence and aggression, thereby promoting a culture of safety, respect, and professionalism.
FAQ
A handout is available on request
No - the physicality is minimal
Comfortable clothing. We do not insist that delegates wear tracksuit and trainers but to wear the clothes they carry out their duties in providing it’s not a tight skirt and high heels!